Shipping & Return Policy

Shipping Policy

Processing Times

We aim to get your orders out as quickly as possible.

  • Standard Processing: Most orders are processed within 1–3 business days.

  • Peak Seasons: During holidays or special sales events, processing may take up to 5 business days.

  • Note: We do not ship on Saturdays, Sundays, or federal holidays.

Rates & Delivery

  • Standard Shipping: $X.XX flat rate (typically 5–7 business days).

  • Free Shipping: Available on all orders over $XX.

  • Expedited Shipping: Available at checkout for an additional fee based on weight and destination.

Tracking Your Order

Once your order is on its way, you will receive an email with a tracking number. Please allow 24–48 hours for the tracking information to update once the label has been created.

Lost or Damaged Items

If your package arrives damaged or goes missing, please contact us within 48 hours of the delivery date so we can make it right.

Return & Exchange Policy

30-Day Guarantee

We want you to love what you bought! If you aren't 100% satisfied, you can return your items within 30 days of the delivery date for a full refund to your original payment method.

Return Conditions

To be eligible for a return:

  • Items must be in their original, unused condition.

  • Items must be in the original packaging with all tags attached.

  • Please note: Final sale items, perishables, and gift cards are not eligible for return.

How to Start a Return

  1. Email us with your order number and the reason for the return.

  2. Once approved, we will send you a return shipping label or instructions on where to send the package.

  3. Return Shipping: Shipping is free on all returns

Refunds

Once we receive and inspect your return, we will notify you of the approval. If approved, your refund will be processed back to your original payment method within 5–10 business days.

Exchanges

The fastest way to ensure you get what you want is to return the item you have and make a separate purchase for the new item.